Delivery

Delivery options, charges and estimated delivery times are shown at checkout before you place your order. Some Lulivie orders may be dispatched by trusted fulfilment partners and, where available, tracking details will be sent to the email address used for your order.

Orders containing more than one item may arrive in separate parcels. Unless a different delivery period is agreed with you, we aim to deliver your order within the timeframe shown at checkout and no later than 30 days after the order is accepted.

Please make sure your delivery address is complete and accurate. If you notice an error after ordering, contact us as soon as possible at contact@lulivie.co.uk. We cannot guarantee that an address can be changed after dispatch.

Delayed or missing orders

If your order is delayed, appears lost or has not arrived within the expected timeframe, contact us at contact@lulivie.co.uk with your order number so we can investigate and provide the appropriate remedy.